Terms and Conditions

 

1. Introduction

Welcome to Vitalise (https://bennies.im/). These Terms and Conditions govern your use of our website and the purchase of products from our online supplement store. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

2. Company Information

Vitalise is operated by Steve Hinds, located at 1 St. Ninians Road, Douglas, IM2 4BB, Isle of Man.

3. Eligibility

By placing an order through our website, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.

4. Products

a. Description: We strive to provide accurate descriptions of our supplements. However, we do not warrant that the descriptions are complete or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.

b. Pricing: All prices are listed in GBP and include applicable taxes. We reserve the right to change prices at any time without prior notice. Prices do not include delivery charges, which will be added at checkout.

5. Orders

a. Order Acceptance: After placing an order, you will receive an email acknowledging receipt. This does not signify acceptance of your order. A contract between us is formed when we dispatch the products to you.

b. Payment: Payment must be made at the time of order placement. We accept major credit and debit cards. All payments are processed securely.

c. Cancellation: You may cancel your order before it has been dispatched by contacting our customer service team. If the order has already been dispatched, please refer to our Return and Refund Policy below.

6. Delivery

a. Shipping: We deliver to addresses within the Isle of Man and selected international locations. Delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances.

b. Risk of Loss: Risk of loss and title for products pass to you upon delivery.

7. Return and Refund Policy

a. Returns: If you are not satisfied with your purchase, you may return unopened and unused products within 30 days of receipt for a full refund. To initiate a return, contact our customer service team for instructions.

b. Refunds: Once we receive and inspect the returned products, we will process your refund to the original payment method within 14 days. Shipping costs are non-refundable, and you are responsible for return shipping charges unless the return is due to our error.

c. Damaged or Defective Products: If you receive a damaged or defective product, contact us immediately. We will arrange for a replacement or refund, including any shipping costs incurred.

8. Use of the Website

a. License: We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes.

b. Prohibited Activities: You agree not to:

• Use the website for unlawful purposes.
• Attempt to gain unauthorized access to our systems.
• Transmit any harmful code or interfere with the website’s operation.

9. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Vitalise or its content suppliers and is protected by intellectual property laws. Unauthorized use of this content is prohibited.

10. Limitation of Liability

To the fullest extent permitted by law, Vitalise shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability to you for any claim arising from these Terms and Conditions shall not exceed the amount paid for the product in question.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Isle of Man. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of the Isle of Man.

12. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting on our website. Your continued use of the website signifies your acceptance of any revised terms.

13. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Mail:

Vitalise 1 St. Ninians Road Douglas, IM2 4BB Isle of Man

Email:
steve@bennies.im